Welcome to Sydx AI
Sydx AI is a production-grade, AI-first WhatsApp CRM (B2B SaaS) designed to scale from solo entrepreneurs to large agencies. It centralizes lead management, provides a shared inbox with real-time updates, and deeply integrates with AI-powered chatbot builders for automated lead qualification and follow-ups.
What is Sydx AI?
Sydx AI is a complete WhatsApp Business Platform that helps businesses:
- Manage conversations through a unified real-time inbox
- Track and nurture leads with an intelligent contact pipeline
- Run broadcast campaigns to thousands of contacts
- Build chatbots visually with the drag-and-drop Flow Builder
- Analyze performance with detailed analytics dashboards
- Collaborate as a team with role-based access and shared inbox
Who is it for?
| User Type | How They Use Sydx AI |
|---|---|
| Solo Entrepreneurs | Manage all WhatsApp conversations and leads from one place |
| Small Businesses | Run campaigns, automate replies, and track lead pipelines |
| Growing Teams | Share inbox across team members with ownership and routing |
| Agencies | Manage multiple clients with tenant-isolated workspaces |
| Enterprise | Scale with unlimited contacts, messages, and AI credits |
Core Capabilities
Real-Time Shared Inbox
Receive and send WhatsApp messages in real time with live updates. Support for text, images, documents, audio, video, and interactive messages.
Contact & Lead Pipeline
Import contacts via CSV, tag them, track their status (Cold → Warm → Hot → Customer), and manage them through a visual Kanban pipeline with drag-and-drop.
Broadcast Campaigns
Send approved WhatsApp templates to hundreds or thousands of contacts at once. Track delivery, read rates, and campaign performance in real time.
Visual Flow Builder
Design multi-step conversational chatbots with the drag-and-drop builder. Support for conditions, delays, API calls, AI responses, and Meta interactive menus.
AI-Powered Features
Leverage AI for smart reply drafts, lead sentiment analysis, and automated context-aware responses — helping your team respond faster and smarter.
Analytics Dashboard
Track message volumes, response times, campaign ROI, template performance, and agent activity in one comprehensive dashboard.
Flexible Billing
Four pricing tiers (Free Trial → Starter → Growth → Scale) with secure payment processing and usage-based entitlements.
Quick Navigation
| Section | What You'll Find |
|---|---|
| Getting Started | Create your account and set up your workspace |
| Features Guide | Detailed walkthroughs of every feature |
| Billing & Plans | Pricing tiers, limits, and subscription management |
| Integrations | Connect Sydx AI to your automated workflows |
| Trust & Security | Data privacy, roles, and security |
Head over to the Quick Start Guide to set up your Sydx AI workspace in minutes.