Integrations Overview
Sydx AI provides powerful integration capabilities to connect your WhatsApp CRM with external tools and services. Whether you want to push data to Google Sheets, trigger n8n workflows, or build custom automations — we've got you covered.
Integration Options
Sydx AI offers three primary ways to integrate:
| Method | Best For | Setup Effort |
|---|---|---|
| Native Integrations | Google Sheets, built-in tools | ⭐ Easy |
| Outbound Webhooks | n8n, Zapier, Make.com, custom servers | ⭐⭐ Medium |
| API Keys | Custom applications, programmatic access | ⭐⭐⭐ Advanced |
Native Integrations
Connect directly with supported services using a one-click OAuth flow. No external tools needed.
- ✅ Google Sheets — Automatically sync leads, contacts, and messages to spreadsheets
- 🔜 Slack — Coming soon
- 🔜 HubSpot — Coming soon
→ Learn more about Native Integrations
Outbound Webhooks
Push real-time event data from Sydx AI to any external URL whenever something happens — a new message arrives, a contact is created, or a lead is captured.
Works seamlessly with:
- n8n (self-hosted or cloud)
- Zapier (via Webhooks by Zapier)
- Make.com (via HTTP/Webhooks module)
- Custom servers (any endpoint that accepts POST)
→ Learn more about Outbound Webhooks
API Keys
Generate secure API keys to authenticate your custom applications. Use them to programmatically access Sydx AI data and build custom integrations.
Where to Find Integrations
All integrations are managed from a single place in the dashboard:
- Go to Settings (sidebar bottom)
- Navigate to the Integrations tab
- You'll see three sections:
- Native Integrations — Connect Google Sheets, etc.
- Outbound Webhooks — Create and manage webhook endpoints
- API Keys — Generate and revoke API keys
Security
All integrations are built with enterprise-grade security:
| Feature | Details |
|---|---|
| HMAC-SHA256 Signing | Every outbound webhook delivery is cryptographically signed |
| Secret Rotation | Webhook secrets and API keys can be rotated anytime |
| Tenant Isolation | Each organization's data is completely isolated |
| Role-Based Access | Only Owners and Admins can manage integrations |
| OAuth 2.0 | Native integrations use industry-standard OAuth flows |
Getting Help
If you need help with integrations:
- Email: support@sydxai.com
- Documentation: Check the specific integration guides linked above