Integrations Overview
Sydx AI offers multiple ways to connect with your existing tools and automate your workflows. Whether you need to send messages programmatically, sync contacts with your CRM, or receive real-time events, we have you covered.
Available Integrations
Webhook Events
Receive real-time notifications when events occur in your Sydx AI workspace:
- New messages received
- Message delivery/read status changes
- Contact updates
- Payment events
Configure webhooks from Settings → Integrations to push events to your own servers, Zapier, Make.com, or n8n.
Automation Engine
Connect Sydx AI with hundreds of third-party services through our built-in automation engine:
- Trigger events — New message, new contact, status change, etc.
- Actions — Send messages, update contacts, assign team members
- External connections — Google Sheets, Slack, Email, CRMs, and more
See the Automations feature guide for detailed setup instructions.
Authentication
All integrations require authentication using an API key generated from your Sydx AI dashboard:
- Go to Settings → Integrations
- Click "Generate API Key"
- Copy the key securely — it is only shown once
- Use this key in the
Authorizationheader of your requests
- Never share your API key publicly
- Rotate your API key periodically
- Each API key is scoped to your organization
Rate Limits
To ensure platform stability, all integrations are subject to rate limits:
| Plan | Requests per Minute |
|---|---|
| Starter | 60 |
| Growth | 120 |
| Scale | 300 |
If you exceed the rate limit, you'll receive an error response. Wait a moment before retrying.
Webhooks
For real-time event notifications, see our Webhooks guide.
Getting Help
If you need help with integrations:
- Email: support@sydxai.com
- Documentation: Check the feature-specific guides for detailed setup instructions